PayCONNECT™

Collect more doing less.

Seeking a seamless process for payments? With PayConnect you've got a comprehensive suite of financial services that create greater efficiencies in collecting patient payments. Accept debit or credit cards, ApplePay, and payment plans. And choose from a variety of modern terminals so you can collect patient payments with ease.

Boost collections with interconnected transactions
Create efficiencies managing your merchant account
Give patients flexible payment options
Check a patient's propensity to pay instantly

Talk to a Payments Pro

How it works.

Give your patients 4 easy ways to pay.

Credit & debit Card Payments

ONLINE Payments

Payment
Plans

CREDIT
EXTENSION

for uncovered
amounts

Multiple payment options.
One seamless payment process.

Payment plans. Made easy.

With PayConnect, payment plans are always easy to set up. And equally easy to manage—especially with payment plans. It’s easier than ever to reap the rewards of smooth patient payments. Automatic, even.

Manage multiple accounts. All from one dashboard.

Struggling to manage multiple accounts or locations? PayConnect gives you one convenient master portal. So you can enjoy complete flexibility and greater financial visibility. Including a holistic view of patient payment activity. And an array of flexible payment options for patients.

Discover the freedom of Text-to-Pay.

Discover a new level of freedom with Text-to-Pay. Easily and instantly send invoices and payment reminders to patients via text messaging. Just a few clicks and you’re right in front of them.

Zero Rate.

Zero Rate lets you pass credit card fees for eligible transactions onto the cardholder. And cover your processing costs.*
(*not applicable in CT, MA, or Puerto Rico)

Patient statements made easy.

Make a statement with your patients. Easily and reliably send electronic or mailed statements. Provide patients the ability to pay online. The best part? Everything integrates right into your existing practice management software.

Financial transparency. At your fingertips.

Get a comprehensive view of patients’ financial situation—right at the point of service. Use our patient credit score services, to soft-check a patient's propensity to pay. It all adds up to more peace of mind in determining payment plans.

Modernize your checkout experience.

Contactless payments are here to stay. DentalXChange offers several integrated terminals to optimize your checkout experience and make managing your merchant account easier than ever. Accept debit or credit cards, ApplePay and more. Our Point of Sale (POS) systems are WiFi-enabled with touchscreens for easy electronic signatures. There’s never been a better way to futureproof your payment security.

Payment plans. Made easy.

With PayConnect, payment plans are always easy to set up. And equally easy to manage—especially with recurring payments. It’s easier than ever to reap the rewards of smooth patient payments. Automatic, even.

Manage multiple accounts.
All from one dashboard.

Discover the freedom of Text-to-Pay.

Discover a new level of freedom with Text-to-Pay. Easily and instantly send invoices and payment reminders to patients via text messaging. Just a few clicks and you’re right in front of them.

Zero Rate.

Zero Rate lets you pass credit card fees for eligible transactions onto the cardholder. And cover your processing costs.*
(*not applicable in CT, MA, or Puerto Rico)

Patient statements made easy.

Financial transparency. At your fingertips.

Get a comprehensive view of patients’ financial situation—right at the point of service. Use CreditConnect, our patient credit score services, to soft-check a patient's propensity to pay. It all adds up to more peace of mind in determining payment plans.

Modernize your checkout experience.

Contactless payments are here to stay. DentalXChange offers several
integrated terminals to optimize your checkout experience and make managing your merchant account easier than ever. Accept debit or credit cards, ApplePay and more. Our Point of Sale (POS) systems are WiFi-enabled with touchscreens for easy electronic signatures. There’s never been a better way to futureproof your payment security.

Paul Kaiser

CHIEF EXECUTIVE OFFICER

Kevin Doldan

CHIEF FINANCIAL OFFICER

Navin Naranayan

CHIEF TECHNOLOGY OFFICER

Reza Nouraei

VP, OPERATIONS

Elizabeth Lawhead

AVP, SALES &
CLIENT RELATIONS

Marci Perry

AVP, MARKETING

Carrie Kraner

VP, CLIENT EXPERIENCE

Jenny Garrepy

DIRECTOR, HUMAN RESOURCES

Get PayConnect

Key Features

Text-to-Pay

Text is preferred over email by most patients (and people) today. Text-to-Pay is the way. When a statement is ready, it's sent right away—via text, not email. Even better, it's just as easy to pay. Just click the link, and it's done.

Zero Rate

Pay no mind, time, or money to credit card processing fees. They’re automatically passed along to cardholders.*

*This feature is location-dependent.

Next-day Funding

Say goodbye to funding holds and gain access to your hard-earned money the very next morning.

Easy Onboarding for Merchant Account

Go live faster with streamlined digital onboarding and automated merchant account underwriting.

No Monthly Minimums

Who needs added pressure in our business? Wave goodbye to monthly minimum payments.

No Setup Fees

Setup is even easier and more-hassle free when you eliminate fees. So we did.

Personalized
Provider Dashboard

One centralized dashboard delivers a holistic view of all payments—including recent patient payment activity.

Dispute Manager

Use the Dispute Manager feature to resolve a dispute in the shortest possible time, with minimum effort. Additional fees can apply.

Safe and Secure

Trust is vital. PayConnect is always fully safe, secure, and HIPAA-compliant. There’s even a Level 1 PCI-compliant online payment option.

Recurring Payments

Configure and manage recurring payments with ease, setting up patients with a payment plan to automatically draw payments from the patient’s account.

Save 11%

in processing fees

I Want That

What our clients are saying...

“This is the best support we have had in 20 years, and I refer colleagues when they experience challenges with payment processing.”

Monica DeWitt, Office Manager, Saguaro Dental Management Services, Phoenix, AZ

Our products are better together

Each product is powerful alone but they’re even better when used together.

CLAIMCONNECT

Submit claims correctly. The first time.

Say goodbye to mundane manual tasks, cut administrative costs, and improve payment turnaround times. With ClaimConnect, you'll submit claims correctly the first time. Every time. And with complete visibility into the entire claims workflow, you'll always know where things stand.

Learn more about ClaimConnect >

BILLCONNECT

Take the paper out of your work.

Reduce overhead in patient billing and free your staff to take on revenue-generating tasks. Now you can securely send statements right to your patients’ inbox—and make it easy for them to pay with a few clicks. Still need to go the paper route? Just upload your statements, and we’ll print and mail them for you.

Learn more about BillConnect >

ERACONNECT

Automated ERA workload. Accelerated revenue cycle.

Accelerate your revenue cycle by automating your ERA workload. Get your reconciled ERA the minute it's available. And get it all in one place and one easy-to-understand format.

Learn more about ERAConnect >

CREDENTIALCONNECT

Complete, manage, and track applications.

It's never been easier to complete, manage, and track applications. Eliminate paper forms, automate Primary Source Verifications (PSVs), and streamline re-credentialing notifications. With a process this easy, there's zero need for expensive third-party agencies.

Learn more about CredentialConnect >