Careers

About His Role

As a Senior Product Manager, Troy leads the strategy and development of our Eligibility AI and Reconcile AI products, bringing more than 20 years of RCM experience—primarily in medical healthcare—into the dental space. His work helps ensure that dentists and dental patients benefit from the most efficient, intuitive, and impactful RCM solutions possible.

Why He Loves Working at DentalXChange

With two decades of RCM expertise, joining DentalXChange offered Troy the opportunity to apply that knowledge in a new way—shaping the future of dental revenue cycle management. He believes great product management is about delivering solutions that truly delight clients, and he values that DentalXChange is laser‑focused on building products that do exactly that. He also appreciates the collaborative culture and the chance to work alongside so many talented and passionate colleagues.

Impact of the Broad‑Based Ownership Program

The Broad‑Based Ownership Program has deepened Troy’s connection to the company and the people behind it. Knowing that his work contributes directly to the success of every associate reinforces the responsibility—and privilege—of building products that move DentalXChange forward. To him, BBOP is a powerful signal that the market believes in DentalXChange, and it strengthens his commitment to delivering meaningful, high‑quality solutions.

Recognition

Troy was honored as Product Team Employee of the Year and recognized as one of DentalXChange’s Employees of the Year.