Frequently Asked Questions


ClaimConnect FAQ:

Frequently Asked Questions:

  • Do I need any special software to submit with ClaimConnect?
  • When can I send electronic claims?
  • How much does ClaimConnect cost?
  • Whom do I call if I'm having problems or have questions or concerns?
  • Do I need to re-enter patient, insured and provider information each time?
  • and more...


PayConnect Merchant Services FAQ:

Frequently Asked Questions:

  • Which bank cards does PayConnect accept?
  • What do I need to process credit card payments?
  • What other payment methods does PayConnect accept other than bank cards?
  • Can swipe card (or card present) transactions be processed?
  • I already have a merchant account, can I still use PayConnect without changing my account?
  • and more...